Fayzari Stays is a Serviced Accommodation Provider specialising in short-term housing solutions for professionals, contractors, and families, utilising both owned and leased properties.

Introduction

Fayzari Stays prioritises the privacy of its clients, their respective clients or users, and any individuals visiting our properties. Our commitment to safeguarding your privacy is reflected in our adherence to this policy.

This policy outlines our practices regarding the collection, use, and handling of information gathered through our websites, our web-based applications and services (together referred to as “Applications”), as well as information we send via HTML-formatted emails (collectively with the Websites and Applications, termed “Services”).

This policy applies to information we collect or receive:

• In emails, texts, and other electronic communications between you and Fayzari Stays.
• During your interactions with our advertisements and applications on third-party websites and services.

This policy does not cover information collected by:

• Any third party, including through any application or content (including advertising) that may link to or be accessible from our Services.

We encourage you to read this policy to understand our approaches and procedures regarding your information and how we will treat it.

Information Collection and Methods

We collect two types of information:

• “Personal Information,” which identifies or relates to an identifiable person, including names, organisation affiliations, titles, postal addresses, email addresses, phone and fax numbers, social media account IDs, or other identifiers for online or offline contact.
• “Other Information,” which does not directly reveal an individual’s identity or directly relate to a person, such as browser and device information, app usage data, information from cookies, pixel tags, and other technologies, general geographic locations, and demographic details.

Fayzari Stays may collect both Personal Information and Other Information from customers and website visitors. We may combine Other Information with Personal Information (e.g., a visitor’s name with their usage data). When combined, this information is treated as Personal Information.

Information Collection Methods:

• Directly from individuals when provided to us.
• Automatically from users of our Applications and website visitors, through technologies explained in the “Third Party Advertisers and Analytics” section. This includes browser and device details, service usage information, and data from cookies and other technologies.
• From external sources like public databases, marketing partners, and social media platforms. For instance, if a visitor links their social media account to our website, certain Personal Information from their social media account will be shared with us.

Use of Information

We firmly commit to not selling your Personal Information to third parties.

We may use the collected information, including Personal Information, for purposes such as:

• Presenting and improving our Services and content.
• Researching and analysing interest in our products and services.
• Business-related functions like data analysis, audits, fraud monitoring, new product development, service enhancement, usage trend identification, promotional campaign effectiveness, and business expansion.
• Other purposes as described at the point of collection or with your consent.

Information Disclosure

We may disclose aggregated, non-identifiable user information without restriction.

Cookies and Similar Technologies

We collect information about online activities of visitors across our Websites, third-party sites, and other online services.

We utilise automatic data collection technologies for gathering information about your equipment, browsing actions, and patterns.

Accessing and Correcting Your Information

You may request to access, modify, or delete your personal data by contacting us at zoe@fayzaristays.com. We will endeavour to address your request promptly.

We may not fulfil a request to modify information if it would result in incorrect information or violate legal obligations.

Data Security

We employ reasonable organisational, technical, and administrative measures to protect Personal Information. However, no data transmission or storage system is entirely secure. If you believe your interactions with us are no longer secure, please immediately inform us.

Retention Period

Your Personal Information will be retained as necessary for the purposes stated in this Privacy Policy, unless a longer retention is required or permitted by law.

Policy Changes

We may revise this Privacy Policy. Changes will be effective upon posting the revised policy on our Services. Continued use of our Services after these changes indicates your acceptance of the revised Privacy Policy.

Contact Information

For inquiries or comments about this policy and our privacy practices, please contact us at zoe@fayzaristays.com or phone 07377 455291.